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Frequently Asked Questions
To become a member, you must first purchase at least one movie package from the Movies menu.
The steps are simple:
- Go to the System Requirements page and run the System Check wizard to make sure your system is capable of playing Windows Media streams
over the Internet. If successful, continue with step 2. If not, please review the Help section.
- Browse the movie packages under the Movies menu. Click on any of the movies you see, and then click on the 'View Clip' icon. This will
play a small (approx: 1 minute) video clip of the movie you selected. The quality for the full-length videos will be the similar to the video clips. If you can play
the video clips successfully and you are satisfied with the quality, proceed to the next step.
- Click again on the Movies menu. Choose the package (A, B, C or D) you want to purchase by selecting the 'Duration' from the pull down list and
clicking 'Add to Cart'. You may repeat this process to purchase additional movie packages.
- Once you have selected your packages, click on the 'Secure Checkout' button. Proceed to complete all the information requested.
- That's it! Once your order is submitted, it will be processed within 8 hours. Once the order is processed you will receive a confirmation email from us. If your
order was approved, you can log on to the site by clicking on the Members menu and watch your movie titles.
StudStream.com is a separate site on its own, with no relation to the BulkMale.com memberships. To become a member on StudStream you must purchase at least one movie package
from the Movies menu. You cannot use your BulkMale.com account information to sign-on to StudStream, unless you register with StudStream using the
same account information (username / password). In the same way, you cannot use your StudStream account to access Bulk Male.
Same issue as above. Please see the previous question.
No. Your order will end when the "Time Left:" goes down to zero on your movie package(s). When that happens, your credit card WILL
NOT be charged to renew the package. If you want more viewing time, you have to re-purchase the package(s) you are interested on.
If you feel there is a problem with the merchandise you have purchased, please contact us immediately. The best way to check on the status of your order is to call our office
directly. If you either can't or don't want to call the office then you can email your request through the website. Don't forget to include your entire name and address. You'd be
surprised at how many people just give us a name and no address. Also, remember the 2-3 weeks delivery window starts when we receive your order. We will do everything in our power
to give you complete satisfaction.
Can't find Maximum Density videos in your local stores? Contact us and we'll let you know where, or if you don't have a store in your area, let us know who should carry us, and
we'll contact them and set up the account.
The charge will show up in your credit card statement as: "MAX DENSITY".
A Fax/Mail-in registration form will be available soon. Please check back here later for more information.
Please note that StudStream has a secure server with a Thawte digital certificate (SSL). With our secure server, all transactions are encrypted for your protection.
Unfortunately, once your payment has been processed we cannot refund a membership. However, if there is a verifiable technical problem with the site we will consider a refund.
PLEASE MAKE SURE YOUR SYSTEM IS COMPATIBLE BEFORE YOU PURCHASE ANY MOVIE PACKAGES FOR STREAMING. You can check your system by running the 
wizard.
We try to process orders as soon as possible, and normally it takes less than 8 hours for an account to be activated. However, sometimes it may take longer depending on the
day, but usually no longer than 24 hours.
If you sent your order by fax or postal mail, it will be processed as soon as we receive it. This could be just hours for fax registrations, and a few days for mail-in
registrations.
Your personal information is always kept private and confidential. It is only collected during the registration process for two purposes: (1) To process your payment, and (2) for
verification of identity and age. For more information please read StudStream's Privacy Policy.
We do not send unsolicited postal mail to our members or visitors.
We accept all major credit cards (Visa, MC, American Express) as well as personal checks or money orders in US$ currency.
Orders are normally processed within 8 hours. If you did not receive a confirmation email soon after placing your order, then perhaps there was a problem with the email
address you entered during registration/checkout.
Sometimes members incorrectly type their email addresses during registration/checkout, and confirmation emails bounce back to us. If this was the case, the best way to
determine if your account/order is active is to try to log on with your username and password after 8 hours. If your account is still disabled after 24 hours, please send us a message
with your name, email and time of registration.
Sometimes the cache on a web browser gets screwed up and you may only get blank or broken pages when trying to access some sections of the site.
To solve this problem, simply clear the cache (disk and memory) on your browser, and try to access the pages again. For instructions on how to do this, please view your browsers
online help.
Use the automated password retrieval utility to recover your password. To use this utility you must know the email address you used during
registration. The password will only be sent to the email address associated with the member account.
If you do not remember the email you entered during registration, or that email is no longer valid, you must request your password by sending us an email with your name,
address, email, and username. We will verify the information and send the password to the email recorded in the member account (if valid) or your current email address.
The model galleries are restricted for members with at least one active movie package. Once your last active movie package expires, you can still sign-on to the system as
a member and access other member's-only sections, but you will not be able to view the enlarged photos on the model galleries until you purchase and activate another movie
package.
We have had problems with visitors downloading pictures of members/models and posting them on other sites or newsgroups without the permission of the members in the picture or us.
Since we respect and value the privacy of our models and members (most of whom post their pictures on our site to be shown only to other StudStream members), we have decided to
implement this security on the contests/galleries.
Your browser must have cookies enabled, in order to use StudStream. Cookies are required to maintain your session information (movie and shopping cart) among other
things. They are not used to store your personal information in any way. To enable cookies, please see the question below.
StudStream requires browser cookies to be enabled. If your browser cookies are disabled, please follow the instructions below to enable cookies on your particular web
browser:
Enabling cookies on
Internet Explorer/AOL:
(Note: AOL software uses the Microsoft
Internet Explorer as its default browser)
- Click on Start from your Windows 95/98/NT/2000 taskbar.
- Select Settings.
- Click on Control Panel.
- Click on the Internet icon. The Internet Properties window should
appear.
- Click on the Advanced tab.
- Scroll down until you see the Cookies icon. Choose "always accept
cookies."
- Once you have selected a Cookie preference, click on the Apply
button.
- Click on the button labeled OK.
Note: Internet Explorer 3.02 does not allow you to disable cookies,
only to be warned before accepting them.
AOL for Macs:
- Go to My AOL, then click on Preferences.
- Click on WWW.
- Go to Advanced Settings. In the left pane, click on Receiving Files,
then in the right pane, click on "Cookies," and choose Never Ask.
Netscape 4.x for Mac:
- Go to Edit, then click on Preferences.
- Click on Advanced in the left pane.
- Click on Accept all cookies in the right pane.
- Click OK to save.
Internet Explorer 4.5 for Mac:
- Go to Edit, then click on Preferences.
- In the left pane, click on Receiving Files, then click on Cookies.
- In the right pane, use the pull down "When receiving cookies" and
choose "never ask."
- Click on OK to save.
Internet Explorer for PCs:
From inside the IE window:
- Go to Tools, then click on Internet Options.
- Click on the Security tab.
- Click on the button Custom Level.
- Scroll to Cookies.
- Under "Allow cookies that are stored on your computer," you can
choose either Enable or Prompt or Disable. This type of cookie is not
required to use StudStream.
- Under "Allow per session cookies (not stored)," choose "Allow per
session cookies." This is required to be able to log into StudStream.
Netscape 4.x for PCs:
From inside the Netscape window:
- Go to Edit, then click on Preferences.
- On the left pane, click on Advanced, then on the right, choose
accept all cookies or accept only cookies that get sent back to the
originating server.
- Click on OK to save.
Your actual connection speed to the Internet is rarely equal to the rated capacity of the device you use to connect to the Internet. For example; A 56kbps modem may
constantly connect to the Internet at 46.3kbps or less. A Cable modem's actual connection may slow down significantly as more people get on that particular Cable sub-network
(shared bandwidth). There are also numerous factors that can affect the actual connection speed at any time.
To test and find out what your actual connection speed is, please visit Computing Central
from MSN. Their speed test page will test your connection on the fly and give you
the details. Their test page includes great information on connection rates, specifically the "I have a 56K modem. Why isn't my download speed even close to 56K?"
section.
Please note that StudStream requires as a minimum a good 56k modem connection with an actual connection rate of approximately 50kbps. Anything lower than that could result
in "jerky" video, and perhaps no video at all.
The two samples below were captured at slow and high-speed connections:
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56k Modem
(49.2kbps actual) |
Cable Modem
(300kbps actual) |
As you can see from the images above, the faster your connection to the Internet is, the better the quality of the video.
StudStream required special software and browser configuration to view video streams over the Internet. Please visit the System Requirements page to find out what the
minimum requirements to use StudStream are. Also make sure to run the
wizard to check your system for compatibility, before you purchase any movie packages.
Please note that StudStream requires as a minimum a good 56k modem connection with an actual connection rate of approximately 50kbps. Anything lower than that could result
in "jerky" video, and perhaps no video at all. Please read this for more information.
CODECs are special drivers that Media Player uses to decode and play video and audio. Usually, when you attempt to play a video or audio file that requires a CODEC not
installed on your system, Media Player automatically downloads the CODEC and installs it. However, there are times when this process does not work automatically.
StudStream requires the Windows Media 7 CODECs (both video and audio). These CODECs are loaded automatically when you install Media Player 7. If you use Media
Player 6.4, it should automatically download the CODECs when you attempt to play a video/audio.
If for any reason your system fails to automatically download and install the WM 7 CODECs, you can download them
manually from the Microsoft web site. Once you download the file, double-click on it to install it, and follow the instructions.
Netscape 6 introduced a backward-incompatible implementation of Java. For this reason, the embedded Media Player is not supported under Netscape 6. We strongly
recommend you use Internet Explorer 5 or better with StudStream. For more information on Netscape incompatibilities, please visit the Netscape
site.
The embedded Media Player is not supported on any version of Netscape for the Macintosh. Please use Internet Explorer instead.
If you get a Proxy error message when you try to play a video stream on Media Player for the Mac, go to the Media Player settings and disable the Proxy.
Visit the Microsoft Support site for more information on Media Player error
codes.
Although 56k modem connections are the minimum required connection speed, a faster (high-speed) connection is always recommended for video streaming. High speed connections
are available through Cable Modem, xDSL, as well as other types of providers.
Video streams played over a 56k modem connection will run at a low bit-rate and will experience "pauses" in video and sound during playback. This is known as
"buffering", where Media Player needs to download segments of the video before rendering it. Buffering is usually done real-time, while the video is playing, but on
slow connections video playback will catch-up with the buffering process and that's when "lags" or "pauses" will be experienced. This scenario is
particularly true for 56k modem connections that are not good (e.g., with actual connection rates that are lower then 50kbps). Please read this for more
information.
Unfortunately this is a problem no simple solution, due to the slow speed of 56k modem connections, Media Player will try to stream the video as best as possible, but lags will
most likely occur. The best way to experience StudStream (or any other streaming site for that matter) is with a high-speed Internet connection.
This applies to the same problem discussed above. Please see the previous question.
We are always looking for new talent to put in the magazine or star in a video. If you're big, small, any age, race, regardless of location, we will pay you for stepping in front
of our cameras. Just e-mail us or write, telling us a little about yourself, a few snapshots, your address and phone number. We will then contact you to work out the details. Click
here to download the model guidelines and release.
If you would like to contact someone in the videos/galleries, simply check that model's profile to see if they have any contact information listed.
Please see the Advertising and Sales section at BulkMale.com.
Please see the Advertising and Sales section at BulkMale.com.
Send us your banner, we will post it and provide you the necessary HTML tags to link our banner on your site. For more information see the Banner Exchange Program in the Advertising and Sales
section at BulkMale.com.
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